Customer Service and Satisfaction is very important to us. We believe that by investing in our employees we are are ensuring the best service can be giving to our customers. Here is what some of our customers had to say about their experience in recent months. If you would like to leave us a review you can do so on one of our profiles.
"Michael Clarke could not do more for me, he never lets me down, him and the team make it a pleasure to be a customer and love my new car. Thanks to Garrett also for the help. Would never consider buying in Belfast when I’m treated as well as I am in Desmond’s"
- Gary Gray, Customer Viewpoint, 2020
"Excellent service from start to finish would definitely recommend Michael Clarke at Desmond motors."
- Alison Pyper, Facebook 2020
"Contacted the garage 3 days ago spoke with Michael Clarke,within 1 hour I had a full video in detail of the vehicle I enquired about,this was followed by a email with all necessary VRT details,Michael held the car for us till we got over and within 5 mins he had us out for a test drive..exceptional customer service from Michael from start to finish..thank you from Shireen and myself"
- Ciaran Sheridan, Facebook Review 2020
"Extremely friendly and accommodating staff, allowed me to test drive several different types of vehicles over several weeks before making a decision and never felt pressured.
-John McCarter, Google Review 2020
I deal with Michael Clarke and he and the team and Desmond’s never let me down, I’ve bought a Large number of cars over the years and travel from Belfast to Derry passing different ford garages for sales and service and recommended even more friends and family, I’ve yet to have a problem they can’t sort , a true gentleman and I will be buying cars from him for many years to come!
-Gary Grey, Google Review, 2020
"Fantastic customer service from Michael Harkin from my first point of contact, personal video of car and until handover all done and dusted in under two weeks. Michael's friendly nature and attention to detail is second to none. Would highly recommend and most of all very pleased with my purchase! #fiestastperformanceedition#deeporange