Ford Service Activated Assistance

UK & European Roadside Assistance with a Ford Service

Every new Ford passenger car and commercial vehicle comes with 12 months free Ford Assistance, a roadside rescue, repair and recovery service that helps you at home or anywhere in Europe, seven days a week, 365 days a year.

But did you know you can renew this with a Ford Scheduled Service or Convenience Check at Desmond Motors?

That means you’ll receive UK & European Roadside Assistance valid from the date of service for 12 months, or until the next service is due, whichever comes first. That’s on top of expert service specifically tailored to your vehicle needs from Ford-trained Technicians using genuine Ford parts.

How it works

If your vehicle breaks down, simply call us and we’ll get someone out to you as fast as we can. If we’re unable to fix the problem there and then, we can help you in other ways such as providing a replacement vehicle, organising costs for alternative travel to your destination or even covering hotel accommodation for you and your passengers. If you break down in Europe and we’re unable to fix your vehicle, we can arrange for it to be sent to one UK address (for example home, work, or a Ford dealer). Ford Service Assistance is available 24 hours a day, all year round, with just one phone call, wherever you are in Europe.

What's Included?

If you do break down you'll get:

• Friendly, skilled roadside help in the UK and Europe
• Assistance if you break down at home
• Alternative transport, replacement vehicle or overnight accommodation if your car can’t be repaired on the spot
• Recovery including caravans and trailers
• Ford Roadside Assistance†† is available 24 hours a day, all year round with just one phone call.

In the UK you should call Ford One Call on 0203 5644444

In any other European country, you should call: 00800 88776611  or +33 4268781

Terms and Conditions